Return to home page Flexible Broadband Services from Eclipse Internet - ISPA awarded: Best business broadband provider 2003

A registered company in England & Wales No 3532959 VAT No: 741 5151 58
If you feel the need for speed and reliability... connect with Eclipse Internet

If you need fast, reliable Internet access then dont waste your time and effort with cheap, or 'free' services. Dont become an unfortunate statistic in the growing number of people dissatisfied with their ISP. We use Eclipse Internet so why dont you?

Eclipse Internet delivers - we know our clients require a good quality of service with excellent support if required

Eclipse Internet meets our demanding requirements and puts you in control of your broadband.

If you require your broadband connection with Eclipse Internet or another provider professionally installed please contact us we take away the guess work, install and configure your router then test security see our wireless solutions (excludes AOL, BT, talktalk and some others)

  • Extremely fast reliable service recognised by industry awards
  • Most exchanges now provide 8Mb/s but the level of service will reduce the further you live from an exchange
  • On line ordering and tracking with clear guidance (Please quote NGR if you found Eclipse via us - Thank you)
  • Efficient, helpful and polite support with calls logged in your on line profile.
  • Eclipse has won several awards by the ISPA, they get our vote so give them yours
    Residential - generally 50:1 CR from around £14.99 PCM
    Business - 50:1 & 20:1 CR services for business networks from around £19.99 PCM (excluding VAT)

Speed is not the only crteria for choosing a provider and low prices usually mean poor service and/or support

So sign up with confidence...

Flexible Broadband Services

Requirements:

  • You need a BT analogue telephone line, not a BT ISDN line or via another provider
  • Your local telephone exchange must be converted and you need to live within range of the signal
  • The signal to noise ratio needs to be acceptable (all subject to change by BT as service improves):
    • 512 Kb/s Service. There is now no upper limit and BT will try and make it work on any line if possible.
    • 1000 Kb/s or 1Meg services - less than 60 dB - less than 6.0 K from exchange
    • 2000 Kb/s or 2Meg services - less than 45 dB - less than 3.5 K from exchange
    • And line capacitance <160nf
  • Your telephone line can be used for speech if micro filters are fitted (2 supplied with Eclipse router package)
  • Some fax machine may not work with ADSL so check with your manufacturer to be sure
  • Allow about 10 working days to complete your order from Eclipse during this time you may track order progress
  • Your domain need not be hosted with Eclipse and domain e-mail is handled correctly - unlike BT who charge £10 pcm
  • Your PC needs a 32 bit operating system, generally Windows 2000 or better
  • A network card (NIC) for each PC with a router or wireless connection
  • Please read any T&Cs carefully on signup although some contracts with Eclipse are flexible

Do's:

  • Read terms and conditions, by definition the term 'Broadband' is a loosely defined term and according to OFTEL covers a wide range of bandwidths from 150 KB/s upwards. There will always be turnback losses in maintaining the line - around 10%.
  • Be aware that BT will charge an additional £10.00 per month for their 'business support' if you must use an inferior service
  • Check the SLA if you depend on ADSL for your business - 99% availability may not be good enough!
  • Consider a contention ratio of 20:1 for business use if there are several users sharing the line, otherwise 50:1 is fine
  • Opt for a static (fixed) IP address if you are a gamer, run a web cam or want to deploy a VPN
  • Use a router (as opposed to an ADSL Modem) - a router offers better security & some 'free' modems can be problematical
  • Use a firewall, such as Zone Alarm, McAfee Norton Internet Tools for personal use, if you run a business consider a hardware one
  • If you run a VPN into your LAN consider a hardware firewall such as the Netgear VPN, Sonic Wall etc
  • Test your firewall using GRC here and our security page also has some guidance
  • Pay attention to security patches from Microsoft and apply accordingly if you run Windows
  • For other FAQs see this primer in The ADSL Guide

Donts: